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Merchant management system (MMS)

Streamline onboarding,
risk control, and RCM

Make it easy for your clients to get started and gain full transparency of their activities. Manage merchants, customize contracts, track transactions, and monitor balances – in one plug-and-play system.

KYC & AML platform

Merchant self-onboarding

Customer due diligence

Cross-platform integrations

Privacy and Security are interwoven by design

GDPR

COMPLIANT

WL payment gateway provider portal

Contract & Tariff management

Scoring anti-fraud and limit engine

Settlements & Reconciliations

Financial accounting

Merchant analytics

Scale your business with cost-optimised
merchant lifecycle management

Maximum flexibility — from risk rules to tariffs

Design any KYC onboarding flows, due diligence thresholds, pricing plans, and reports — with no limitations.

70% routine automation

Significantly reduce manual efforts, errors, and paperwork — from customer support to AML procedures.

End-to-end merchant service management

Manage relationships with clients in a fully digital omnichannel environment — from online onboarding to continuous monitoring.

Merchant data centralization & synchronization

Build a single source of truth about your merchants and sync data across your entire business ecosystem in near real time.

Turnkey solution delivery and full tech support

No IT resources required — we’ll deploy the solution in a managed private cloud, set up all integrations and workflows, and train your team.

70%

Less onboarding costs

90%

Fewer errors

A complete merchant management
system — modular, connected

We offer two fully integrated products to cover your entire merchant management — KYC & AML
platform and a white-label payment gateway provider portal. Use them together or separately.

Automated customer due diligence (CDD)

Run customer due diligence at onboarding and during ongoing monitoring — with sanctions, PEPs, watchlist screening, custom scoring models, multi-tool risk checks, and automated decision thresholds.

Trusted verification and screening providers

We integrate with external systems for identity verification and screening — including Ondato, LexisNexis, Visa VMSS, and Mastercard MATCH — enabling multi-layered, region-specific compliance checks.

Merchant self-onboarding

Onboard merchants through any touchpoint — web, mobile, or email — with fully customisable, personalised, high-conversion application forms. Support any type of identity verification, guide merchants via live chat and email

Cross-platform integrations

MIDs and TIDs are automatically generated after merchant self-onboarding and instantly appear in your gateway and processing portals. Merchant data (Master KYC records) is collected in our centralised merchant management

87%

Faster onboarding

Contract & Tariff management

Enable subscriptions for merchants in minutes with pre-configured contract templates, then customize terms at any time — from individual rates and fee limits to automated contract updates. Manage provider and merchant agreements,

Scoring anti-fraud and limit engine

Automatically apply AML checks with scoring rules and anti-fraud limits tailored to your risk policy. Configure individual rules for merchants, control payment thresholds, and monitor turnover limits per card or client.

Settlements & Reconciliations

Gain full visibility and control over balances, settlements, and cash flow — from provider payouts to merchant receivables. Automate reconciliation across projects, currencies, and payment methods using two-sided matching.

Financial accounting

Gain full financial control with real-time profit tracking, automated receivables/payables accounting, double-entry logic, and customizable charts—plus seamless file uploads and detailed reports for providers, merchants, and cash flow.

Merchant analytics

Track business performance in real time with clear, visual dashboards for both you and your merchants. Monitor transaction volumes, approval rates, failure reasons, issuer geographies, and more — to support faster, data-driven decisions.

Supporting you at every stage of growth and through any challenge

Use case #1

Start from scratch with an end-to-end platform

If you’re entering the market, choose a turnkey merchant management solution with Neolink as your primary acquiring software vendor.

Use case #2

Enhance your gateway with KYC & AML automation solution

We can integrate with any gateway via API to unlock advanced onboarding, screening, and ongoing monitoring capabilities — without rebuilding your infrastructure.

Use case #3

Switch to a streamlined merchant management solution

We help you replace your ecosystem or migrate from self-hosted solution to SaaS-based, ensuring a smooth transition and minimal disruption.

Let’s find the best solutions tailored to your needs

Whether you choose to use any of our products individually or prefer an all-in-one merchant services management solution, we will make sure that your requirements are fully met, with nothing unnecessary.

From setup to scale — we handle the tech, integrations, and process automation

Consultation and discovery

Consultation and discovery

We assess your business needs, compliance requirements, and technical landscape to design an optimal configuration of our KYC middleware and payment gateway.

01
Custom setup and branding

Custom setup and branding

We deploy the solution in a managed cloud, configure onboarding flows, merchant portals, and branded payment pages — fully aligned with your operational model and branding.

02
Integration and live testing

Integration and live testing

We connect external KYC providers, merchant apps, and internal systems like CRM, core banking, and processing platforms. All data flows and onboarding scenarios are tested in real-time.

03
Ongoing support and maintenance

Ongoing support and maintenance

We finalise automation of onboarding, risk logic, and settlement rules, support your team through launch, and provide continuous updates, support, and customisation as needed.

04

Put the best opportunities to work for your acquiring business now

We’ve got you covered, whether you need SaaS-based business software or prefer to host it on your infrastructure for complete control.